Privacy Policy

Data Protection.

We do not purchase, sell or share data with any other party and strictly adhere to the General Data Protection Regulation (GDPR) (EU) 2016. This became effective in law as of the 25th May 2018.

Data protection laws state that we are only able to process personal data if we have valid reasons to do so. The reasons we process your personal data include, but are not limited to, your consent, fulfilment of your order, billing and to contact you.

E-Mail Newsletter Subscription.

Only with your permission, we will email you to notify you of products or special offers that may be of interest to you. We send four to five emails per calendar month. All emails contain a tracking pixel for marketing purposes, to tailor content.

No Junk Mail.

We will only e-mail you to fulfill and process your order, and afterwards if you have given your consent. We will never pass on your e-mail address or personal information to a third party.

Only with your permission, we will email you to notify you of products or special offers that may be of interest to you.

Any personal details (such as names, addresses) are held solely by:
LoveandLatex

Held Information.

The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us. If you find any inaccuracies we will delete or correct it promptly. You can equally check your account online yourself.

The personal information which we hold will be held securely in accordance with our internal security policy and English law as governed by the General Data Protection Regulation (GDPR) (EU) 2016 . Effective in law from 25th May 2018.

We respect your privacy.

When you shop with LoveandLatex, we may ask for personal information such as your name, e-mail address, billing address, product selections, credit card or other payment information.

We may also collect information about where you are on the Internet (such as the Web site you came from, IP address, domain types like .co.uk and .com), your browser type, the country where your Internet service provider is located, the pages of our site that were viewed during your visit and any search terms that you used. This information is only used for our own research and to improve our service to you.

Personal information you provide is used by us only for the following purposes:

To improve your shopping experience at LoveandLatex.

To fulfil and process your order. This includes a garment review and an invitation to review our service.  

Only with your permission, to notify you of via email of products or special offers that may be of interest to you.

Cookies

We use cookies to keep track of your current shopping session to personalise your experience and so that you may retrieve your shopping basket at any time - if you do not accept cookies you will not be able to use the LoveandLatex website.

Your personal information will not be passed on to others.

We only use your personal information to process your order, to send you the goods and ensure that you are satisfied with the garments and our service. The only companies we need to share your information with are PayPal or Stripe who process payments on our behalf, the courier company in order to arrange the delivery of your goods and Trustpilot via email review.

Please contact us if you have any questions about our Privacy Policy.