Terms and Conditions

By continuing to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern LoveandLatex 's relationship with you in terms of this website. If you disagree with any part of these terms and conditions, please do not use our website. We may terminate your use of the site with immediate effect if you breach any of these Terms and Conditions.

Copyright.

All information on this site is © LoveandLatex.

Intellectual Property Rights.

The Site and its content are protected by intellectual property rights, including copyright, and except as expressly authorised by us or relevant third parties, you agree not to copy, download, adapt, alter, modify, rent, lease, loan, sell, distribute or create derivative works of any content of the Site, in whole or in part.

Privacy Policy.

We operate in accordance with the General Data Protection Regulation (GDPR) (EU) 2016.

Any personal data is subject to our Privacy Policy.

Payments.

All major credit and debit cards are accepted.. The card must be registered at invoice address.

Cards are debited at the point the order is placed and accepted.

Orders are only accepted after clearance of funds.

PayPal payments must be made immediately once the order is placed. In the event we have not received cleared payment within 48 hours of order transaction, your order will not be accepted onto our system.

All payments made in UK Pounds Sterling.

Delivery Times.

Please note, we don’t hold stock of any latex products. All orders are made to order and hand made.

At the checkout you have the option for express and VIP production. In this case the production time is 7 and 1 - 2 working days respectively. During busy periods we reserve the right to extend this and you will be notified of any delays. Fast track services carry a surcharge. 

With normal production time please allow 2 - 3 weeks before your order gets dispatched.

We reserve the right to not accept cancellations after the order has been placed. In most cases the manufacturing process starts right after the order is placed and it incurs costs as our products are made to order. 

All time frames are given in good faith. We are unable to accept responsibility for any delay due to events beyond our control. These include what is euphemistically called an "Act of God". 

Adding to Orders.

Any additional items required need to be placed as a brand new order and cannot be added to any order already placed.

Postage and Packaging.

All goods are sent in plain packaging and without identifying mark as to sender.
 

Penalties

A £10 administration fee is applied on parcels returned to us because an incorrect address was provided at checkout, or the delivery was rejected by the recipient (this includes the non-payment of any import taxes and duties). 

Returns, Exchanges and Refunds.

If the garments you have ordered have a manufacturing fault or not as described, we will naturally repair, exchange or refund.

We cannot be held liable for misuse or a lack of care by the customer. All items are individually checked prior to dispatch.

Unfortunately we cannot accept returns of latex items as latex is worn right next to skin and it is unhygienic, it cannot be restocked.

Take Care of your latex.

You agree that Latex by its own nature is a fragile material and great care needs to be taken in its handling and storage. If treated correctly, your garment will last you for many years.

Latex is inherently flammable and must be kept away from naked flames.

Latex tears easily and you need to avoid sharp objects, long nails can be a major source or indenting or even ripping a garment.

Avoid direct contact with metal objects as these can lead to staining.

Take care when putting on your latex clothing, we recommend using a latex dressing aid or powder.

When taking off your latex clothing you must ensure you clean it properly by lightly washing it in tepid soapy water (a mild washing-up liquid will suffice) to remove any sweat or silicone from the surface of the latex. Pat dry with a soft towel or hang to dry.

As originally sent to you, give your garment a light dusting with talcum powder to prevent the surfaces from sticking together. 

Hang in a dark place, we additionally advise placing a black bag over the garment and hanger to help ensure it is kept as dark as possible.

If you do not wish to hang the garment, talc then loosely fold and place the item in a black plastic bag. Place the bag in a dry, dark place. Ensure you place tissue paper between the latex and any metal fastenings or buttons to avoid any possibility of staining

Always remember that the sun's ultraviolet rays have a degrading effect upon latex. Keep out of direct sunlight.

When taking out of storage use our LoveandLatex  Polishing Liquid to remove all traces of talcum powder and your garment is ready to be worn once again.

Natural Rubber Latex Allergy.

Our Latex Garments are produced from Natural Rubber Latex as opposed to butyl - or petroleum-based synthetic rubbers commonly found with cheaper, mass produced sellers.
Natural rubber latex (NRL) is a milky fluid obtained from the Hevea Brasiliensis tree, which is widely grown in South East Asia, and other countries. NRL is an integral part of thousands of everyday consumer and healthcare items.

The proteins contained with NRL can cause allergic reactions to latex. More than 40,000 products used in homes, schools and medical settings contain latex, including common items such as condoms, rubber bands, balloons, carpet backing, surgical and examination gloves, clothing elastic, toys, sink mats, foam pillows, anaesthesia equipment, IV catheters, elastic bandages, adhesive tape, electrode pads, etc.

People who are allergic to latex may also react to banana, avocado, kiwi fruit, chestnut, plum, peach, cherry, apricot, fig, papaya, tomato, potato and some other plant foods. The list is still growing. The reason is that these plants contain proteins, which are similar enough to latex proteins to react with our allergy-producing antibodies to latex.

Latex allergy, or hypersensitivity, occurs when the body's immune system reacts to proteins found in NRL. Some individuals have specific antibodies, called IgE antibodies, that make them hypersensitive to the proteins in NRL. IgE-mediated reactions to latex proteins are responsible for most, and for the most severe allergic reactions to latex.

We use the finest grades of latex sheeting that undergo a leaching process to remove these proteins. Our products are considered much safer for those with latex allergy. The chlorination process provides further protection but we advise to discontinue use if irritation occurs.